Author: Maya Rollinson | Posted: 05 January 2012
MSI's New York Law Firm Member Named Client Service Leader
Clients Name Moses & Singer BTI Client Service Leader
Clients of MSI Global Alliance's New York law firm
member Moses & Singer have selected the firm
as a leader in client service, naming it to The BTI Client
Service A-Team 2012. The A-Team "is comprised of those law
firms nominated by clients for their unparalleled client service
delivery" and is "based solely on direct, unprompted feedback from
corporate counsel." Firm Chairman
Alan Kolod remarked, "Satisfying our client's business and
legal needs is the first job of everyone here, and our clients
appreciate that."

BTI's in-depth interviews with more than twelve Moses & Singer
clients reveal the firm ranks high on several criteria important to
corporate counsel, including legal skills, breadth of services,
understanding the client's business, innovative approach and
meeting scope and budget. Managing Partner Jay Fialkoff added "We
constantly strive to instill best practices that put the client's
best interests first. It's rewarding to know our clients recognize
these efforts."
BTI is a leading provider of strategic research to law firms and
general counsel. For the past 20 years, BTI has delivered client
surveys to firms and provides syndicated market research about
client service, market direction and client satisfaction to more
than 200 top law firms. BTI's work spans 13 different professions,
helping clients learn best practices from world-class firms in
virtually all professional services industries.
For more information, please view the firm's
MemberLink Profile or alternatively visit the firm's website.
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