MSI Professional Skills Programme

- Effective people management to get things done through others -

Partnering with Phil Gott from Firm Academy, we are pleased to introduce our 2023 MSI Academy Professional Skills Programme to our membership, which will run over a period of 12 months.

Within four main pillars of performance, the programme’s monthly sessions will cover the following areas:

  • Self-development
  • Confident communication and influencing
  • Managing others
  • Delivering for clients and internal clients

Through a convenient blend of Zoom calls and online learning, the programme is practical, interactive and aims to elevate your professional skills to achieve greater success. It will help to meet your CPD requirements and is an opportunity to build relationships with like-minded professionals in MSI.

June Session: 

Effective people management to get things done through others

Getting things done through other people is essential for anyone who wants to progress. It is also important for efficient working and to develop others. Yet sometimes it can seem easier and less stressful just to do the work ourselves, even though we know that’s not the right approach. This session will look at:

  • What good people managers do, and don’t do, and what you can learn from them
  • Uncovering and understanding what motivates your people and helping them to succeed
  • How, by spending 3 minutes planning before you delegate, you can save substantial time and get better quality work
  • Why it is beneficial for people to receive your feedback, and how you need to deliver it – both praise and where improvement is needed - so that it will be well-received
  • Recognising and overcoming the challenges of managing people in a hybrid working world
  • Dealing with practical people issues

Course times*:

08:00 - 18:15 7 June

*Participants can select one time slot for each of the zoom calls.


  • Attending a single session costs £75
  • The cost of the full 12-month programme is £525

To book your place and for further information please visit MSI Global Academy or contact the MSI Secretariat.

Course facilitator

Phil Gott

Phil Gott

Founder, Firm Academy

Find out more