MSI Professional Skills Programme

- Learning, dealing with change, and developing resilience -

Partnering with Phil Gott from Firm Academy, we are pleased to introduce our MSI Academy Professional Skills Programme to our membership, which will run over a period of 12 months.

Within four main pillars of performance, the programme’s monthly sessions will cover the following areas:

  • Self-development
  • Confident communication and influencing
  • Managing others
  • Delivering for clients and internal clients

Through a convenient blend of Zoom calls and online learning, the programme is practical, interactive and aims to elevate your professional skills to achieve greater success. It will help to meet your CPD requirements and is an opportunity to build relationships with like-minded professionals in MSI.

September Session:

Learning, dealing with change, and developing resilience

To get ahead you need to learn faster than the quickening pace of change. Indeed, dealing positively with change and ‘learning to learn’ may be the most important skills of all. This session covers:

  • Recognising how you learn best and how to build on and supplement that
  • Self-coaching - powerful questions to unblock your thinking
  • How to obtain and benefit from even hard-hitting feedback
  • The process of learning new skills and how to stick at it
  • Getting out of bad habits and developing good ones
  • Stepping out of your ‘comfort zone’ and into your ‘stretch zone’ – it’s where you learn best
  • Alternative responses to change, and recognising what is within your scope of control and influence
  • Developing an inner resilience to adversity and insulating yourself from negative people

Course times*:

08:00 - 18:15 on 6 September

*Participants can select one time slot for each of the zoom calls.


  • Attending a single session costs £75
  • The cost of the full 12-month programme is £525

To book your place and for further information please visit MSI Global Academy or contact the MSI Secretariat.

Course facilitator

Phil Gott

Phil Gott

Founder, Firm Academy

Find out more