Terms & Conditions: MSI Events & Conferences

Regardless of whether your registration is submitted by you or your proxy, the following Conferences Terms & Conditions apply to you and your participation in any of our events (both in-person and virtual). Depending on the type of conference, certain terms below may not apply. By registering for any MSI event or conference, you are agreeing to comply with these Terms & Conditions so please read them carefully.


If one or more of the conditions outlined in these Terms & Conditions should become invalid, the remaining conditions will continue to be valid and apply. These Terms & Conditions apply to all event participants (attendees, speakers, sponsors, guests).


All invoices in respect of MSI Global Alliance Membership Fees and any outstanding conference or event fees must be fully paid up before any registration for a further conference or event will be accepted by MSI Global Alliance.


All prices quoted for this event are in GBP. There is no reduction in registration fees for non-attendance of any portion of the full programme. Prices quoted are inclusive of prevailing national and local taxes.

Registration fees cover the following costs:

  • All conference or event materials and facilities.
  • Meals and complimentary social events as specified in the programme.
  • Some dinners are add-ons that is an additional fee
  • Social trips, where specified are add-ons that is an additional fee


Accommodation is charged separately, in order to allow for delegates to book the preferred hotel room type. At the hotel, any incidentals such as minibar and restaurant charges will be charged directly by the hotel to the delegate and must be paid on check-in or check-out, depending on the hotel policy.  Please refer to your reservation with the hotel.  MSI Global Alliance are not liable for any room charges or damages incurred by the delegate.


The Early Bird Registration Rate applies to delegates who register prior to the deadline and complete payment by either Bank Transfer or Credit Card. Where payment has not been made on time, MSI Global Alliance reserves the right to revise any invoice in respect of the registration fees back to the non-Early Bird Rate.


Submission of a registration online, by phone or email, constitutes an official registration and intent to attend the event. All invoices are due on presentation and should be paid within 10 working days of the invoice date.

No conference place or hotel accommodation is guaranteed prior to actual receipt of payment in full. In the event of limited availability, priority will be given to registrations for which payment has been received earlier.

Please ensure to arrange your payment in the correct currency and quote the Invoice No with any payments made. ALL BANKING CHARGES ARE PAYABLE BY THE DELEGATE. Attendees may be asked to pay for any shortfall in fees at Conference Registration. Due to new regulations by our bank, we no longer accept any paper-based payments, e.g. by cheque or bank draft.

All registrations are accepted on the basis that payment of the invoiced amount will be made in accordance with the contractual payment terms. Please let us know if you no longer plan to attend an event and note the cancellation policy which applies to all registrations whether or not the invoice has actually been paid. There is no cost to substitute a registration with another colleague from your firm (see below).


Only MSI Global Alliance active member firms are permitted to register onto MSI Global Alliance meetings and events.  Prior written requests are required for non MSI Firms to attend any meetings and events.  MSI Global Alliance reserve the right to refuse registrations for non MSI Firms.


There are specific cancellation dates set for each event which apply to delegate cancellations. 

If the in-person event is cancelled due to an officially declared state of emergency, pandemic or other force majeure incident, refunds will be handled in accordance with the force majeure event terms.

For virtual conference attendees, cancellation is permissible at any time.

For accommodation cancellations these must be made in accordance with the hotel’s cancellation policy.


Substitution of registrations may be made at any time up to the event start date. Certain conferences require attendees to be qualified by MSI Global Alliance to attend and any substitutions would also require approval by MSI Global Alliance. “No Shows” will be deemed a cancellation per the cancellation cut-off date in the Cancellation Policy listed above.

Sharing of attendee badges/credentials is not permitted at any time. Badges/credentials are issued to, can be picked up by, and used by only the attendee named in the registration. Badges must be worn at all times during the event.

An event badge allows an attendee entry to the overall event, but cannot guarantee admission to every session, lounge, or meeting area. Admission is subject to venue capacity and other requirements.


It is our policy that all delegates should book hotel rooms either through the registration system or if a direct link has been provided by the hotel.  Dependant on each event.  For this event, a direct link is available to book your accommodation.  As our contract with the hotel includes accommodation as well as meeting rooms this arrangement allows us to have a lower package overall, which we reflect in the registration fees and/or room rates offered.

Please note however that there are only a limited number of rooms reserved in the hotel for this event. Rooms will be allocated on a first-come-first-served basis, depending on availability. A room with the MSI room rate is not guaranteed. Availability on the event website does not necessarily indicate rooms are actually available in the hotel, although every effort will be made to update the website as soon as information from the hotel is received.


MSI Global Alliance reserves the right to change the times and any part of the programme at any time up to the event. This includes optional excursions, which may be cancelled if the numbers are below the minimum number of participants required.


In consideration of being allowed to register for and participate in any event organised by MSI Global Alliance, I hereby warrant and represent that I am age 18 or above and freely waive, release from liability, assume all risks, and covenant not to sue MSI Global Alliance, nor its members, employees, Executive Committee members, agents, or volunteers for any expense, loss, damage, personal injury, including loss of life, disability, property damage, or property theft or actions of any kind that I might suffer or sustain before, during or after the event, unless said expense, loss, damage, personal injury, including loss of life, disability, property damage, or property theft or actions of any kind is caused by the sole, gross negligence of MSI Global Alliance. This liability waiver and release is specifically binding upon my heirs and assigns and is knowingly given.


I understand that, whilst MSI Global Alliance (MSI) will use all reasonable endeavours to comply with local requirements in relation to COVID-19 in connection with the event, MSI cannot guarantee that I will not become exposed to or infected with COVID-19 or a variant. Further, because of the number of individuals involved in the event and the fact that many infected individuals appear to be asymptomatic, attending this event could increase my risk of being exposed to and/or contracting COVID-19. I acknowledge that delegates attending the event are likely to be travelling from a number of different countries all of which are likely to have a different COVID-19 environment and that delegates from such countries may or may not have been vaccinated and furthermore the efficacy of such vaccinations will vary.

As such, I acknowledge that there is a risk of transmission of COVID-19 from such other delegates attending the event and recognise that MSI has little or no control over this. MSI is neither able to accept any risk of liability in relation to COVID-19 transmission or any subsequent injury or death resulting therefrom nor able to insure against such liability. To allow the event to move forward whilst there is a continuing risk of COVID-19 infection transmission, MSI must advise you of the risks and request that you release liability in exchange for attending the event.

I voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any consequence, including, but not limited to, personal injury, disability, and death, illness, damage, loss, claim, liability, or expense, of any kind, I may experience or incur in connection with traveling to or from, or attending or participating in this event.

I voluntarily agree to comply with all safety requirements set forth by MSI. My failure to comply with such safety requirements may result in loss of right to participate at or attend the event including, but not limited to, safe social/physical distancing and clean hygiene during the event

Individuals (including staff, event hosts, and attendees) should not attend an in-person event if they, or anyone in their household, are displaying any of the following symptoms:

  • Fever (37C or higher)
  • Cough
  • Shortness of breath or difficulty breathing
  • Chills

Contact us

For any queries or assistance please contact MSI Global Alliance.